“Purchasing a home with Big Valley Mortgage is a very smooth process. Chris Norris and Joanne Brooks are the best! They make it quite easy and communication feedback is excellent. I highly recommend Big Valley Mortgage to anyone planning on a home purchase."
– Paul L. | Solano County CA
“I am so very pleased with the service of Big Valley Mortgage. When you first walk in they treat you like you are their most important, if not only customer! Without all the glitz, catch phrases, and enticement offers, we were handed an easy to understand packet with everything explained to us in complete detail. I am so comfortable with the business I’ve done with Big Valley Mortgage, especially Mr. Michael O’Rourke, that I will bring them all of my real estate business as well as insist my friends and colleagues also avail their incredible services."
– Oren | Vacaville CA
“We refinanced this year. Our agent Karen Seghetti was exceptional. We both work long hours and she made it easy for us to coordinate all of the information. Stacy Haynes was also great at anticipating what information would be required. In the end the approval process was easy and we closed in no time. We are very happy and would rate Big Valley Mortgage with the highest marks for their great people and customer service that truly went above and beyond."
– Laura C. | Vacaville CA
“I came back to Big Valley Mortgage for a refi after my original home purchase because I already knew them and trusted them. They go the extra mile to make sure your loan is approved. I mean this with all sincerity. If I went to one of those loan companies that keeps sending me e-mails and are located in some other state, I’m sure they would just submit my loan and tell me ‘sorry, you don’t qualify, try back in a couple of months and keep paying your credit cards on-time’. Big Valley helps you to qualify, tell you how to fix your credit, make it happen for you. As long as Big Valley is in business, they are my mortgage company. Now go have a great weekend!"
– Jeanne and Darrel
“Buying a house is a very STRESSFUL experience, however Michael and his team at Big Valley Mortgage made it a breeze. If you are looking or even considering buying a house and want a great/honest and friendly mortgage company, then look no further than Big Valley Mortgage."
– Perry | Vacaville, CA
“All I can say is WOW, I have had a refinance done before and it was the most miserable experience ever. Michael went the extra mile to make sure that this experience was perfect. My husband and I have an older home that we wanted to refinance and we knew it was going to need some work done to get it to pass the VA inspection standards. So going into this transaction we knew there was the potential that we would not be able to obtain the loan we wanted. We received a hone call or an email every steop of the way to let us know how things were going. There were so many pieces of this puzzle to put together and Michael made sure that no detail was left out. We are so thrilled we closed our loan this morning and never thought we could get here but, Michael made it happen. Thank you Michael, Stacy and all the friendly staff at Big Valley Mortgage! If you are looking for VA financing or refinancing this is the place to go."
– Cheryl A. | Dixon CA
“I have worked with Michael O’Rourke for 5 years. He has tackled some of the toughest loans. We have closed and FHA flip in 17 days with repairs. We were ready to close on a VA loan and the husband traveled for his job but, underwriting was not clear. Michael made the phone calls and closed the loan. Recently, I had a buyer transfer into the state. He has worked 30 years in the same industry. Other lenders told him he could not purchase because his commission structure was different in his new job. Michael went to bat and you got it…keys in the hands of another home owner! I’m not saying all loans are a battle but, it sure is nice when they are to have Michael on my team!"
– Tamara H. | Vacaville CA
“I’ve worked with Michael O’Rourke and his team for almost a decade: two home purchases and several refi’s, including a HARP 2.0 just recently. I can count on Michael to be honest, up front, thorough, and no-nonsense. He explains well what I don’t understand, helps me understand it, and has never tried to talk me into something with which I’d be the slightest bit uncomfortable. Big Valley Mortgage is the epitome of trustworthiness and integrity. I work with Michael and Big Valley Mortgage, or I work with no one at all!"
– Howard S. | Solano County CA